What we collect
When you submit an enquiry we collect the details you provide: your name, mobile number, the property suburb, the property type, your preferred contact method and any description of the work you need.
We also record basic technical information with your enquiry, such as the page you submitted from and the marketing source that referred you, so we understand which enquiries our advertising generates.
Why we use it
We use your details to respond to your enquiry, quote for the inspection or work, arrange an appointment, carry out the work and keep the records a compliance business must keep.
Consent and your choices
You submit your details on the basis that we may contact you about your enquiry. You may ask us to stop contacting you at any time, and you may ask us to correct or delete the personal information we hold, subject to record-keeping obligations that apply to certification work.
Who we share it with
Your enquiry is stored in our own systems and passed to the operational system we use to schedule and manage inspections. We do not sell your personal information, and we do not share it for unrelated marketing.
Analytics and cookies
We measure how visitors use this website and which advertising produces enquiries. Analytics events record the page and marketing source, never your name, phone number or address.
Contact us
To ask about this policy or the information we hold, call 076 312 6633.